FAQ

1️⃣ What type of products does MedSolutions offer?

MedSolutions offers a wide range of wellness, mobility, fitness, and daily support products. Our collection includes supportive wear, recovery tools, mobility accessories, and active lifestyle essentials designed for comfort and everyday use.

2️⃣ Do I need a prescription to purchase your products?

No. All products available on our website can be purchased directly online without a prescription.

3️⃣ Do you deliver across Lebanon?

Yes, we provide fast and reliable delivery across all regions in Lebanon. Delivery timelines may vary depending on your location.

4️⃣ How long does delivery take?

Orders are typically delivered within 1–4 business days, depending on the destination and product availability.

5️⃣ Do you offer free delivery?

We offer free delivery on orders above $49.

6️⃣ How can I choose the right size?

Each product page includes a detailed size guide to help you select the correct size. If you need assistance, our support team is available to help before you complete your purchase. (+961 03 54 34 32)

7️⃣ Can I return or exchange a product?

Yes. We accept returns or exchanges within a period of 48 Hours after receiving your order, provided the product is unused and in its original packaging. Please contact our support team for assistance. (+961 03 54 34 32)

8️⃣ Are your products suitable for home use?

Yes. Most of our products are designed to be easy to use at home, offering comfort and convenience for everyday routines.

9️⃣ How can I contact customer support?

You can reach us via:

  • WhatsApp (+961 03 54 34 32) 

  • Instagram direct message (@medsolutionslb) 

  • Email (info@medsolutionslb.com) 

  • Phone (+961 03 54 34 32) 

Our team is happy to assist you with product information, order tracking, and general inquiries.

🔟 Are your products durable and high quality?

We carefully select products made from reliable, high-quality materials to ensure comfort, durability, and consistent performance.