Privacy policy
This Privacy Policy describes how MedSolutions ("we", "us", "our") collects, uses, and discloses your personal information when you visit or use medsolutionslb.co.
1. Acceptance of Policy
By using or accessing any of our services, you agree to the collection, use, and disclosure of your personal information as described here. If you do not agree, please do not use the Site.
2. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements. Updates will be posted on this page with a revised "Last updated" date.
3. What Information We Collect
We collect information you provide directly, including:
- Contact details (name, email, phone, address)
- Order details (billing/shipping info, payment confirmation)
- Account details (username, password)
- Shopping activity (items viewed, added to cart/wishlist)
- Customer service interactions
We also collect data through cookies and usage tracking technologies.
We do not collect or process any sensitive personal health information.
4. Use of Personal Information
We may use your information to:
- Process orders and manage your account
- Provide customer support
- Send transactional or promotional emails
- Prevent fraud and ensure security
- Comply with legal obligations
5. Cookies and Tracking
We use cookies and similar technologies to improve functionality and analyze traffic. To manage cookies, adjust your browser settings. Read more: Shopify Cookies Policy
6. How We Share Information
We may share your personal information with:
- Service providers (e.g., Shopify, payment processors, couriers)
- Marketing or advertising partners
- Legal or regulatory authorities when required
- Affiliates or in business transactions like mergers
7. Public Submissions
Any content you post publicly (e.g., reviews) is visible to others. Please do not post sensitive information publicly.
8. Third-Party Websites
We are not responsible for the content or privacy practices of linked third-party websites. Please review their policies before using their services.
9. Children’s Data
We do not knowingly collect data from individuals under 16. If we learn we have, we will delete it. Parents may contact us to request removal.
10. Security and Data Retention
While we take precautions, no online data transmission is 100% secure. We retain your data only as long as necessary for service, legal, or operational purposes.
11. Your Rights
You may have rights depending on your location:
- Access, correction, or deletion of your data
- Portability and restriction of processing
- Withdrawal of consent
- Objection to marketing
- Appeal of data use decisions
To exercise these rights, contact us using the details below. We may verify your identity before processing requests.
12. International Transfers
Your data may be transferred outside your country. We use legal safeguards such as Standard Contractual Clauses when required by law.
13. Contact
If you have questions, complaints, or would like to exercise your privacy rights, contact us:
MedSolutions
Email: info@medsolutionslb.com
WhatsApp: +961 03 543 432
Zouk Mickael, Adonis El Khadra, Kouz Building